Legal

Right of withdrawal

Last updated 22 October 2026

Your right

If you are a consumer, you can withdraw from a purchase within 14 days without giving a reason. The period starts on the day the contract is concluded.

When it ends early

For credits you use straight away, the right of withdrawal ends once you have agreed that we start before the period ends and confirmed that you lose the right for what is used.

How to withdraw

Tell us clearly, for example by email to noora@completepack.ai, or use the form below. Sending your notice before the period ends is enough.

Effects

We refund all payments we received from you within 14 days, using the same payment method, minus the value of credits already used.

Model withdrawal form

To COMPLETE PACK AI LIMITED, 518 Maurer court John Harrison Way, SE10 0SX London, United Kingdom, noora@completepack.ai:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date:

(*) Delete as appropriate.